The Problem

Trust is the invisible currency of e-commerce. Everything you do (returns, reviews, sentiment, catalogue accuracy) contributes to how trustworthy your brand appears. TrustIQ measures and quantifies this trust.

The challenge is that trust is subjective and hard to measure, small inconsistencies ruin brand perception, negative sentiment spreads quickly, and no unified trust score exists for sellers.

• Trust is subjective and hard to measure
• Small inconsistencies ruin brand perception
• Negative sentiment spreads quickly
• No unified trust score exists for sellers

What TrustIQ Does

TrustIQ measures trust using reviews, sentiment, and catalog accuracy to create a comprehensive view of your brand's credibility. We track trust decay over time, showing you when and why customer confidence is slipping.

Our platform identifies trust-building or trust-damaging issues, shows the impact of influencers and viral trends on trust, and aligns product quality signals with customer perception.

• Measures trust using reviews + sentiment + catalog accuracy
• Tracks trust decay over time
• Identifies trust-building or trust-damaging issues
• Shows impact of influencers and viral trends on trust
• Aligns product quality signals with customer perception

Our Innovation

TrustIQ provides a Unified Trust Score (0–100) that quantifies your brand's credibility in a single, actionable metric. We link trust with sales to show how credibility directly impacts revenue, while our Perception-Defect mismatch detector identifies gaps between what customers expect and what they experience.

Our cross-platform trust mapping shows how trust varies across different channels, and our Trust Improvement Blueprint provides prioritized actions to strengthen your brand's credibility.

• Unified Trust Score (0–100)
• Trust vs Sales linkage
• Perception-Defect mismatch detector
• Cross-platform trust mapping
• Trust Improvement Blueprint

Why TrustIQ

TrustIQ reveals how customers feel about your brand and what you need to improve to earn long-term loyalty. By quantifying trust and showing you exactly where it's breaking down, we help you build stronger, more credible relationships with your customers.

Our platform transforms the abstract concept of trust into concrete, measurable actions. We show you not just your trust score, but exactly what to do to improve it and how those improvements will impact your business.

• Get a single, clear trust score (0–100) for your brand
• Understand how trust directly impacts sales and loyalty
• Identify specific actions to build customer confidence
• Track trust improvements over time
• Compare your trust score across platforms and competitors
• Build long-term customer relationships through credibility

Ready to Measure and Build Trust?

Start strengthening your brand credibility today with TrustIQ

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