The Problem

Today, a product's reputation lives outside the marketplace. Opinions form on Instagram reels, YouTube unboxings, TikTok reactions, Reddit discussions, X threads, WhatsApp groups, and micro-reviews everywhere. Sellers see only their marketplace reviews, but customers see the entire internet, and that shapes their decision.

SentimentIQ captures public sentiment across platforms to reveal how people truly feel.

• Opinions scattered across 10+ platforms
• One small negative trend can spread quickly
• Influencers shape perception without sellers knowing
• No tool connects sentiment with business outcomes

What SentimentIQ Does

SentimentIQ aggregates sentiment from social media and marketplace platforms to give you a complete picture of how customers perceive your brand. We detect emotions like anger, frustration, joy, disappointment, and excitement across millions of conversations.

Our platform identifies trending defect discussions and viral risks before they impact your sales, while benchmarking your sentiment against competitors to show where you stand in the market.

• Aggregates sentiment from social media + marketplace
• Detects emotions: anger, frustration, joy, disappointment, excitement
• Identifies trending defect talks and viral risks
• Benchmarks competitor sentiment
• Connects sentiment shifts with sales and returns

Our Innovation

SentimentIQ uses a cross-platform emotional engine that reads millions of signals to understand how the world sees your product. Our Virality Risk Index predicts when negative trends might go viral, while our Influencer Impact Score shows who is shaping the narrative about your brand.

We separate rumor from reality, helping you understand which signals are genuine issues versus false alarms. Our sentiment-driven defect prediction connects emotional trends with actual product problems.

• Cross-platform emotional engine reading millions of signals
• Virality Risk Index for negative trends
• Influencer Impact Score: who is shaping the narrative
• Rumor vs Reality mapping: separates false signals from real issues
• Sentiment-driven defect prediction

Why SentimentIQ

SentimentIQ shows how the world sees your product before it affects your sales. By monitoring sentiment across all platforms, you can catch negative trends early, respond to influencer discussions, and understand the complete picture of your brand's reputation.

Our platform provides real-time alerts when sentiment shifts dramatically, giving you time to respond before a small issue becomes a viral crisis. We connect sentiment data with business outcomes, showing you exactly how public perception impacts your bottom line.

• Monitor 10+ social platforms plus marketplaces in real-time
• Get alerts when sentiment shifts or viral risks emerge
• Track influencer impact on your brand perception
• Benchmark against competitors to see where you stand
• Connect sentiment trends with sales and return data
• Respond to reputation risks before they escalate

Ready to Understand Your Brand Sentiment?

Start monitoring your reputation today with SentimentIQ

Start Free Analysis