SentimentIQ

Social Sentiment Intelligence

Understand how the world sees your brand. Monitor emotions, detect viral risks, and turn social sentiment into strategic advantage.

5 Core Capabilities

1. Multi-Platform Sentiment Aggregation

SentimentIQ collects opinions from every major platform and merges them into one unified sentiment stream. Instead of manually checking comments everywhere, you get a single dashboard that shows the real emotional pulse of the product.

✓ Cross-platform sentiment extraction

✓ Combined global sentiment score

✓ Platform-level comparison

✓ Sentiment timeline view

2. Topic & Emotion Intelligence

The system identifies key topics (price, quality, performance, packaging, size) and assigns emotional scores (anger, frustration, joy, trust). This gives a deeper understanding than basic positive/negative classification.

✓ Topic clustering

✓ Emotion detection

✓ Negative-topic amplification alerts

✓ Strength-of-emotion scoring

3. Influence & Virality Mapping

Some posts have more impact than others. SentimentIQ identifies high-impact creators, viral comment chains, trending hashtags, and the potential risk of sentiment going viral.

✓ Influencer impact scoring

✓ Virality risk detection

✓ Trend-based alerts

✓ Micro-influencer mapping

4. Competitor Sentiment Benchmarking

SentimentIQ compares your sentiment scores with competing products to show where you stand in the emotional market landscape.

✓ Competitor sentiment score

✓ Defect vs sentiment comparison

✓ Influence gap identification

✓ Opportunity analysis

5. Actionable Brand Perception Insights

SentimentIQ converts social emotions into brand strategy. You get clear, actionable recommendations.

✓ What to fix in product communication

✓ What issues customers fear the most

✓ How sentiment affects returns

✓ Opportunities to improve trust

Frequently Asked Questions

What is SentimentIQ?

An AI-powered platform that monitors and analyzes sentiment across social media, reviews, and marketplace platforms to provide comprehensive brand perception insights.

Which platforms does it monitor?

Twitter, Instagram, Facebook, Reddit, YouTube, TikTok, Amazon reviews, Google reviews, and custom social channels via API.

How does virality detection work?

Our AI analyzes engagement patterns, influencer involvement, and sentiment velocity to predict when negative trends might go viral.

Can it track competitors?

Yes, SentimentIQ benchmarks your sentiment against competitors to show your relative position in the market.

How real-time is the monitoring?

Near real-time monitoring with updates every 15-30 minutes, and instant alerts for high-risk sentiment spikes.

What emotions can it detect?

Anger, frustration, joy, trust, disappointment, excitement, fear, and surprise with intensity scoring.