The Problem
Marketplace reviews contain the deepest truths about a product, but sellers rarely extract the full value from them. Stars don't tell the story. Comments do. ReviewIQ converts those raw comments into structured intelligence.
The challenge is that reviews are too many to read manually, fake reviews distort product reality, and small repeating defects stay hidden for months with no link between review words and business outcomes.
- Reviews are too many to read manually
- Fake reviews distort product reality
- Small repeating defects stay hidden for months
- No link between review words and business outcomes
What ReviewIQ Does
ReviewIQ extracts micro-defects from messy reviews, detecting fake or duplicate reviews that distort your product's true performance. We identify hidden complaint loops and highlight review severity and emotional tone.
Our platform shows which issues impact ratings the most, helping you prioritize fixes that will have the biggest impact on your product's reputation and sales.
- Extracts micro-defects from messy reviews
- Detects fake or duplicate reviews
- Identifies hidden complaint loops
- Highlights review severity and emotional tone
- Shows which issues impact ratings the most
Our Innovation
ReviewIQ uses a Fake Review Detector using linguistic and pattern features to identify suspicious reviews. Our Review Cohort Clustering groups similar complaints together, while emotion mapping within review text reveals the true sentiment behind the words.
We track defect progression over time, showing how issues evolve and whether they're getting better or worse. Our rating-less review scoring can evaluate reviews even without stars, giving you insights from all feedback.
- Fake Review Detector using linguistic and pattern features
- Review Cohort Clustering: groups similar complaints
- Emotion mapping within review text
- Defect progression timeline: shows how issues evolve
- Rating-less review scoring (even without stars)
Why ReviewIQ
ReviewIQ gives you the complete truth behind your product reviews: the real voice of the customer. By filtering out fake reviews and extracting genuine insights from authentic feedback, you can make confident decisions about product improvements.
Our platform helps you understand not just what customers are saying, but why they're saying it and how it impacts your business. We connect review insights with ratings, returns, and revenue to show the complete picture.
- Identify and filter fake reviews to see true product performance
- Understand which defects are most impactful to ratings
- Track how issues evolve over time and product versions
- Group similar complaints to see patterns clearly
- Get actionable insights even from unrated feedback
- Connect review insights with business outcomes
Ready to Extract True Review Intelligence?
Start analyzing your reviews today with ReviewIQ
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