Upload Your Data
Select a CSV file containing your customer feedback data for sentiment analysis.
Supports CSV files up to 10MB
Drop your file here
or click to browse
File Uploaded Successfully
AI-Powered Business Intelligence Dashboard
Unlock deep insights from your customer data with advanced sentiment analysis, competitive intelligence, and actionable recommendations to drive revenue growth and customer satisfaction.
Total Reviews
2,847
+12.5% vs last month
Average Rating
4.2/5
+0.3 vs last month
Return Rate
8.3%
+1.2% vs last month
Customer Satisfaction
87%
+5.2% vs last month
Sentiment Analysis
Customer feedback breakdown
Positive
Neutral
Negative
Top 5 Product Issues
Most reported defects1
Packaging Damage
342 reports
23%
2
Size Mismatch
287 reports
19%
3
Color Variation
198 reports
13%
4
Material Quality
156 reports
10%
5
Missing Parts
134 reports
9%
Return Reasons
Why customers return products
Not as described
35%
Defective/Damaged
28%
Wrong size/fit
22%
Changed mind
15%
Customer Insights
Key findings and recommendationsStrong Product Quality
72% positive sentiment with frequent mentions of "excellent quality" and "durable materials"
Packaging Improvements Needed
23% of issues relate to packaging damage. Consider reinforced packaging for fragile items
Size Guide Optimization
19% of returns due to size mismatch. Enhanced size charts could reduce returns by 30%
Performance Trends
30-day comparisonCustomer Satisfaction
+5.2%
Average Rating
+0.3
Return Rate
+1.2%
Response Time
-15min
Recommended Actions
Priority improvementsHIGH
Improve Packaging Standards
Implement reinforced packaging to reduce damage-related returns by 40%
MEDIUM
Update Size Charts
Enhance product size guides with detailed measurements and fit recommendations
LOW
Color Accuracy
Improve product photography to better represent actual colors
Login Required
You can try one analysis at a time as a guest user.
To perform unlimited analyses and access premium features, please login to your account.